Knowledge Center

Case studies, white papers, videos and tips to keep your organization and your community financially healthy.

Case Study

How Floyd Health System drives patient loyalty and increases collections

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White Paper

How Patient Financial Engagement Improves the Patient Experience and Provider Revenue

Read CarePayment’s findings from the 2021 CarePayment Member Survey* and gain insight into patients changing financial expectations and the growing need for patient financial engagement.

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Featured Articles

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How Compassionate Patient Financial Engagement Improves the Patient Experience and Provider Revenue

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Survey Finds Consumers Continue to Struggle to Afford Healthcare Amid Pandemic

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Ed Caldwell of CarePayment: In Light Of The Pandemic, Here Are The 5 Things We Need To Do To Improve The US Healthcare System

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Press Releases

CarePayment Enhances Omni-Channel Approach With New Digital Capabilities to Increase Financial Engagement and Patient Satisfaction

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Patient Stories

"The CarePayment program made the payment process of the hospital experience painless."

– Joe, Patient

Patient Stories

“I was shocked there would be no interest and I could make small payments.”

– Linda, Patient

See how CarePayment is helping patients effectively manage their medical expenses.

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FAQs for Patients

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FAQs for Providers

Why do patients need a product like CarePayment?

Increasingly, patients are avoiding care because they can’t afford it, even if they have insurance. Many patients now have high deductible plans and may need to pay as much as $10,000 out of pocket before insurance kicks in. The reality is that not every patient can afford to pay cash or to take on interest-bearing debt through credit cards or home equity lines of credit to cover their share of medical expenses. Patients need budget-friendly alternatives when they need more time to pay. Offering affordable, transparent financing products ensures patients can pay off their medical bills with dignity, access care when they need it and avoid unnecessary stress and anxiety.

What HIS systems do you integrate with?

How is CarePayment different from other healthcare financial products?

CarePayment offers a patient-friendly revolving line of credit at 0.0% APR. We do not impact a patient’s credit history in any way. Our program is completely transparent and complies with all applicable consumer lending laws and regulations.

There are companies that offer alternative products that are not as patient-friendly in one way or another. These products include medical credit cards, installment loans, and deferred interest plans. To learn more about the difference between the various financing products available read our white paper on patient’s financing options.

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