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A BETTER IDEA

For Providers

Help Your Patients and Your Bottom Line with 0.00% APR Patient Financing

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About Us

The CarePayment Difference

Our program puts your patients first, while driving ROI for you. We will engage more patients than anyone else. We will drive increased volume and loyalty to your brand, making you stronger financially. And, we will always treat your patients with care and respect.

Our Comprehensive Solution

A Better Idea for Patient Financing

Our comprehensive suite of patient financing solutions includes the industry’s only pre-bad debt solution that engages patients after they have been unresponsive to other collection efforts. This solution, coupled with our best in class opt-in payment plans, and our payment plan and aged A/R conversion programs make CarePayment the most complete, and the most effective, in the industry.

CarePayment now provides an Advanced Patient Engagement Platform that helps reduce financial barriers to healthcare for patients and increase cash flow for providers. Our digital capabilities and human touch help boost patient loyalty and reduce payment latency through digital-first enrollment and payment, intelligent account servicing workflow and multi-channel communication and payment tools including text-to-pay.

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Case Study

Providing a lifetime of care, both financially and clinically.

Better Experience. Better Results.

CarePayment provides a seamless payment experience for patients and providers.

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Step 1

Agency Code added when account is in a self-pay balance

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Step 2

Account sent to CarePayment in daily placement file

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Step 3

Balance is funded immediately or balance funded after 1 payment

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Step 4

CarePayment takes over all patient engagement

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Step 5

Patient is a lifetime member of CarePayment

Marketing

CarePayment provides all marketing and training. Patients learn about the program through in-hospital materials, staff, and/or community awareness efforts.

Funding

CarePayment funds the patient’s balance immediately or after the first payment. From that point forward, CarePayment manages engagement regarding the balance.

Membership

Patients receive their co-branded member card and are reminded they can use their membership anytime they need care.

Payment

Patients have the option to pay securely through our online portal, by phone, by chat, by mail or through automatic payments.

Enrollment

Patients are automatically identified in the hospital information system (HIS).

To enroll, patients simply pay their first statement—no application or waiting period.

Service

Whether patients enroll by choice or are assigned to our plan, we treat patients with the same co-branded, compassionate, white-glove engagement program.

Engagement

CarePayment engages with patients throughout the process to let them know that we’re here to ensure and protect their financial health.

Loyalty

CarePayment welcomes members for life. Patients can add new balances any time as they incur medical bills.

Knowledge Center

Case studies, white papers, videos and tips to help providers and patients manage their total financial health.

Article

How CarePayment Differs From a Deferred Interest Program

We are often asked, “At what point does interest begin to accrue with a CarePayment plan?” Patients are relieved when we tell them CarePayment is…

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Webinar

Driving Loyalty & Exponential Volume for Your Organization

Current CarePayment client, Day Kimball, will walk you through the patient financial crisis – from what issues they
faced and how they solved for them.

Learn more
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Increasing Patient Satisfaction

Patients are more likely to recommend medical providers that offer the CarePayment program to help pay medical bills.

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Improving Net Collections

Across our portfolio of business, we double net collections on average.

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Frequently Asked Questions