For Providers

Improve the Patient Experience and Your Bottom Line with 0.00% APR Patient Financing

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About Us

The CarePayment Difference

Our program puts your patients first, while driving your ROI. We will engage more patients than anyone else. We will drive increased volume and loyalty to your brand, making you stronger financially. And, we will always treat your patients with care and respect.

Our Comprehensive Solution

Count On More

Our patient finance management solutions includes the industry’s only pre-bad debt service that engages patients after they have been unresponsive to other collection efforts. This solution, coupled with our best in class opt-in payment plans, and our payment plan and aged A/R conversion programs make CarePayment the most complete, and the most effective, in the industry.

CarePayment now provides an Advanced Patient Engagement Platform that helps reduce financial barriers to healthcare for patients and increase cash flow for providers. Our digital capabilities and human touch help boost patient loyalty and reduce payment latency through digital-first enrollment and payment, intelligent account servicing workflow and multi-channel communication and payment tools including text-to-pay.

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Case Study

Providing a lifetime of care, both financially and clinically.

Better Experience. Better Results.

CarePayment improves the patient experience for patients and providers.


Step 1

Agency Code added when account is in a self-pay balance


Step 2

Account sent to CarePayment in daily placement file


Step 3

Balance is funded immediately or balance funded after 1 payment


Step 4

CarePayment takes over all patient engagement


Step 5

Patient is a lifetime member of CarePayment


CarePayment provides all marketing and training. Patients learn about the program through in-hospital materials, staff, and/or community awareness efforts.


CarePayment funds the patient’s balance immediately or after the first payment. From that point forward, CarePayment manages engagement regarding the balance.


Patients receive their co-branded member card and are reminded they can use their membership anytime they need care.


Patients have the option to pay securely through our online portal, by phone, by chat, by mail or through automatic payments.


Patients are automatically identified in the hospital information system (HIS).

To enroll, patients simply pay their first statement—no application or waiting period.


Whether patients enroll by choice or are assigned to our plan, we treat patients with the same co-branded, compassionate, white-glove engagement program.


CarePayment engages with patients throughout the process to let them know that we’re here to ensure and protect their financial health.


CarePayment welcomes members for life. Patients can add new balances any time as they incur medical bills.

Knowledge Center

Case studies, white papers, videos and tips to help providers and patients manage their total financial health.


Survey Finds Consumers Still Struggle to Afford Healthcare

Nashville, Tenn., September 9, 2021 – A recent survey commissioned by CarePayment and conducted by Porter Research found that 42% of consumers delayed healthcare and…

Read article


Four Factors Impacting Patient Financial Engagement

Presenters | Mac Boyter and Tena Hoxsie  

Learn more
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Increasing Patient Satisfaction

Patients are more likely to recommend medical providers that offer the CarePayment program to help pay medical bills.

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Improving Net Collections

Across our portfolio of business, we double net collections on average.

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Frequently Asked Questions