Customer Care: 866.625.8532       Sales Inquiries: 503.419.3544


How North Kansas City supports the community and empowers patients


Committed to caring for their community, NKCH took in patients regardless of their ability to pay.

· Attempted to collect in-house with long-term payment plans, but often could not stretch payment plans long enough to truly help patients who couldn’t pay in full.

· Due to this, NKCH racked up approximately $3M in bad debt over a six-month period.

CarePayment Solution

Creation of the NKCH program:

· 0.00% interest patient financing solution

· 6-24 month payment plans based on the patient’s medical bill

· Customized, co-branded messaging NKCH’s website and patient statements, driving success for the program overall


Since 2015, CarePayment has generated:

· $32.2M increase in cash

· 352% in net cash collection improvement

· 105,660 patients touched by the program


Cardiovascular, cancer, orthopedic, hospice

451-bed nonprofit, acute care located in North Kansas City, Missouri with award-winning cardiovascular and orthopedic programs.

• 49 medical specialties
• 3,000 employees
• 280,000 patients served annually
• 500+ physicians