Press Release

April 15, 2021

CarePayment Patient Financing Now Available in Epic App Orchard Marketplace With New MyChart Integration

provider shaking hands after epic integration with CarePayment patient financing service

(NASHVILLE, Tenn.) – April 14, 2021

CarePayment, a leading patient financing company offering a 0.00% APR solution to help patients pay for their healthcare, is now available through Epic’s App Orchard marketplace to help providers deliver a seamless financial experience for patients through MyChart. CarePayment has implemented with more than 100 hospitals and health systems that utilize the Epic Platform, including some of the largest academic medical centers and integrated delivery networks in the United States.  

Healthcare providers can now go to App Orchard to integrate CarePayment’s comprehensive, 0.00% APR patient financing solution directly with MyChart. This integration drives increased self-service and satisfaction for patients, while supporting providers goals to encourage patients to use MyChart. Once integrated, patients can select zero-interest financing directly from their personal billing page when they need help paying their out-of-pocket medical expenses. CarePayment then takes over all patient engagement related to the payment plan, including billing, taking payments and customer support. Because CarePayment requires no application and has no impact on credit score, all patients can be offered the program. 

Our provider customers have come to rely on us to deliver the best overall patient financing experience based on their unique needs, and we have the technology, experience and staff to make it happen. This MyChart integration is one more way we are helping them digitally transform the patient experiencedrive increased patient satisfaction and make things easy for their teams,” said Ed Caldwell, CarePayment CEO. “This expanded integration gives patients more convenient and personalized payment options while keeping the patient in the Epic ecosystem. Inclusion in the App Orchard also means even more patients will have easy access to our interest-free financing.” 

CarePayment collaborates with healthcare providers to offer their patients a 0.00% APR payment program that allows individuals to pay their medical expenses over time with low monthly payments and affordable payment terms. With no application or impact to their credit score and a professional, compassionate in-house call center team, CarePayment’s patient-friendly, omni-channel approach helps reduce barriers to care for patients while increasing loyalty and volume that drives provider ROI. More information can be found at CarePayment.com 

About CarePayment 

CarePayment is a patient financing company that accelerates healthcare providers’ transition to the new consumer-driven healthcare market. Powered by advanced technology and analytics, our innovative patient financing solutions improve patient satisfaction and loyalty while delivering superior financial results. By partnering with healthcare providers to make affordable financial options available, CarePayment helps patients get the care they need, when they need it, while protecting the financial health of provider organizations so they can continue to offer valuable care to the community. CarePayment’s patient-friendly financing is compliant with applicable state and federal consumer credit laws, requires no application, and is supported by a friendly US-based customer service staff. Accounts for the program are issued by Republic Bank & Trust Company, Member FDIC. Find more information at www.carepayment.com. 

MyChart, Epic, and App Orchard are trademarks or registered trademarks of Epic Systems Corporation. 

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CAREPAYMENT CUSTOMER SERVICE (866) 625-8532