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Early in 2022, the healthcare industry is already anticipating a stricter regulatory landscape that will transform the patient financial experience and daily provider operations. A growing focus on…

Patients have made it clear that they want to experience healthcare in the same manner as they experience retail and other services in their daily lives. They expect a personalized approach at each…

Deferred Interest and Surprise Bills Medical debt ranks among the top causes of personal bankruptcies across the U.S., with people often struggling to handle unexpected health care costs even when…

Medical Debt  As the cost of healthcare rises, more Americans are finding themselves in medical debt – 1 in 6, according to the National Consumer Law Center. Medical debt makes up an average…

Nashville, Tenn., September 9, 2021 – A recent survey commissioned by CarePayment and conducted by Porter Research found that 42% of consumers delayed healthcare and 24% could not afford additional…

The patient experience has become a top priority for most healthcare CEOs. Patients are demanding care that focuses on convenience, personalization and quality. From scheduling and communication to…