Press Release

July 1, 2025

CarePayment Named #1 Patient Financing Solution in 2025 Black Book Research Rankings

Black Book Top Patient Financing Solution Awarded to CarePayment in 2025

Recognition builds on consecutive years of top industry honors and continued innovation with the launch of Hybrid Financing. 


 

NASHVILLE, Tenn., July 2, 2025 – CarePayment, the industry’s leading patient financial engagement company, has once again been recognized as a top performer in healthcare finance, earning the #1 ranking for Patient Financing Solutions in 2025 by Black Book Research. This honor marks the third consecutive year CarePayment has received top-tier industry accolades, reinforcing the company’s leadership in delivering measurable financial results for providers and compassionate access to care for patients.

Why CarePayment Leads Black Book Patient Financing in 2025

The 2025 Black Book rankings are based on feedback from thousands of healthcare finance leaders across the country. CarePayment was selected for its consistently strong performance across key criteria, including:

  • 0.00% APR interest-free financing for every patient, regardless of credit
  • Seamless integration into Epic and other leading EHR platforms
  • High patient adoption rates and engagement across diverse populations
  • Demonstrated reduction in bad debt and improved financial outcomes for providers

“Being recognized as the top patient financing solution in this year’s Black Book Research report is a powerful affirmation of our mission and the impact we strive to make every day,” said Ed Caldwell, President & CEO of CarePayment. “Our goal has always been to bridge the affordability gap in healthcare, making care more accessible for patients while supporting the financial health of our provider partners. This recognition is a meaningful acknowledgment of that commitment.”

This latest recognition builds on CarePayment’s 2024 Black Book wins, where the company was ranked #1 in both Patient Financing & Medical Loan Solutions and Patient Financial Engagement, as well as its designation as the Best in KLAS for Patient Financing Services in 2023. Collectively, these awards highlight CarePayment’s leadership in driving innovation at the intersection of provider financial performance and patient-first engagement.

Setting a New Standard with Hybrid Financing

In May 2025, CarePayment introduced Hybrid Financing, the industry’s first model that dynamically blends recourse and non-recourse financing based on patient and provider needs. This flexible approach allows providers to reduce risk while improving payment outcomes without sacrificing access to medical care for patients.

“The future of patient financing lies in adaptability. Providers and patients need financing solutions that are as flexible as they are effective,” said Ed Caldwell, CarePayment CEO. “Hybrid Financing is a transformative step forward, proving that financial solutions must evolve to meet the real-world needs of healthcare organizations and the communities they serve.”

With the launch of Hybrid Financing and continued recognition from industry leaders like Black Book and KLAS, CarePayment is poised to continue shaping the future of patient financial engagement with patient and provider-first innovation, creating a landscape where provider financial health and patient outcomes are no longer at odds.

About CarePayment
CarePayment is the leading patient financial engagement and financing company, helping healthcare providers thrive in today’s digital, consumer-driven market. Our integrated platform, powered by advanced analytics, delivers interest-free, 0.00% APR financing solutions that improve patient satisfaction and loyalty while driving superior financial performance for providers. With flexible recourse and hybrid programs, CarePayment supports every stage of the revenue cycle – Pre-Care, Post-Care, and Pre-Bad Debt – ensuring patients receive the care they need without delay, and providers reduce bad debt while preserving long-term financial health. CarePayment’s financing is always compliant with applicable state and federal consumer credit laws, requires no application, and is backed by a responsive, U.S.-based customer service team. Program accounts are issued by Republic Bank & Trust Company. Learn more at www.carepayment.com.

CarePayment
CAREPAYMENT CUSTOMER SERVICE (866) 625-8532