July 22, 2020

Strategies for Re-engaging with the Patient Financial Experience

Healthcare organizations have worked diligently to care for employees and patients during the COVID-19 pandemic. As healthcare workers and local governments continue to work to flatten the curve and…


March 19, 2020

As Out-Of-Pocket Health Costs Rise, Insured Adults Are Seeking Less Primary Care

Efforts across the U.S. in recent years to encourage medical students, nurse practitioners and others to go into primary care, especially in underserved areas, are built on a consensus in research:…


March 15, 2020

Patients & Rural Hospitals Have Cash Worries With High-Deductible Health Plans

Kristie Flowers had been sick with the flu for four or five days in July before the 52-year-old registered nurse from Genoa, Colorado, acknowledged she needed to go to the ER. At Lincoln Community…