Customer Care: 866.625.8532       Sales Inquiries: 503.419.3544

Real Provider Results

How Metro Health boosts financials while providing low-cost community wellness programs

Prior to CarePayment Partnership

  • Wanted to differentiate in a highly-competitive market
  • In need of a stable funding base during uncertain economic times to fund expansion and reinvestment activities
  • Hardworking community members trusted Metro Health and wanted to pay their bill, but needed options and time


CarePayment Solution at Metro Health

  • Traditional charity care
  • Discounts for uninsured patients
  • Live Healthy lectures and health screenings
  • Offer up to 48 months, interest-free payment plan option, with hardship offers available



In 2019, CarePayment has generated:

  • $8.7M in net cash
  • 31,100 patients touched by program




bed general acute care osteopathic teaching hospital


physician practices across the Grand Rapids, Michigan area


cancer center developed in partnership with University of Michigan Department of Radiation Oncology


childbirth center


Net Patient Revenue (FY 2019)


medical staff


patients served

Learn how CarePayment can impact your business