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CarePayment Named #1 Patient Financing Solution in 2025 Black Book Research Rankings - Read Press Release

Manage My Account

Are You a Current CarePayment Member or Have You Received an Account Offer?

Not a CarePayment member? Register today.

Payment Options

Already a CarePayment member? Choose one of the options listed below that best suits your needs.

Online
Auto-Pay
By Mail
By Phone
Mobile App

Pay Online

To make a one-time secure payment online by either credit card or checking account, please login or register for online services.

Automatic Payments

To set up automatic payments, you will first need to create an online profile. There are currently 2 options for automatic payments:

1. Automatic Checking Account Payments

To set up, please login to our member portal, or you can complete the automatic payment authorization form, attach your statement stub and a check and mail it to:

CarePayment
P.O. Box 2398
Omaha, NE 68103

2. Recurring Credit Card Payments

To set up, login to our member portal.

Mail In

To mail in a payment using a check or money order, please include your statement stub and mail to:

CarePayment
P.O. Box 2398
Omaha, NE 68103

Call In

To make a one-time secure payment over the phone, please call:

866.625.8532

Text to Pay

To pay, please login to our member portal. You will be prompted to save your credit card information and then will be able to enroll in Text to Pay.

Mobile App

Download the CarePayment App by visiting Google Play’s Store or Apple’s App Store, and login to your account.

Third Party Authorization
Because we must comply with HIPAA privacy laws as well as consumer lending laws and regulations, only authorized third parties can obtain information about your account, manage your account online, and make payments. To authorize someone else to access your account and make a payment on your behalf, login to the Member Portal, then complete and submit a Third Party Authorization Form.

Having Trouble Accessing your Account?

If you are having trouble registering or logging on to your member portal account, please call our secure line at 866.625.8532 to access your account information, make an automated payment, or to speak with a member of our US-based customer care team. If you need additional support, please complete the form below, and we will call you back at the phone number you provide within 2-3 business days.

Please select one of the following options that best describes your issue.(Required)

Access the Member Portal

Please access the member portal here: member.carepayment.com

How CarePayment Works

Healthcare providers partner with CarePayment to offer their patients payment options with no interest (0.00% APR) and flexible terms. You need to have an account or account offer from CarePayment Customer Care to be able to be served. Accounts are assigned CarePayment by participating healthcare providers. If you had or plan to have services rendered at a participating provider, contact the participating provider to request a CarePayment account offer.

Patient Account Support

Do you have a CarePayment account or account offer?

Yes

You need to have an account or account offer from CarePayment Customer Care to be able to be served. Accounts are assigned CarePayment by participating healthcare providers. If you had or plan to have services rendered at a participating provider, contact the participating provider to request a CarePayment account offer.

Are you trying to make a payment?

Yes

I have a specific question about a payment/I need additional support

Name

First Last

Phone(Required)

Please describe the issue you're having with your payment.(Required)

In order to protect your privacy and remain in compliance with privacy regulations, we will contact you via phone. Be sure to leave your best daytime contact number.

Would you like to set up automatic recurring payments or make a one-time payment?

Automatic recurring payments

One-time payment

Please visit Quick Pay on our Member Portal.

Register or Login to our Member Portal to setup automatic payments using a checking account, savings account, credit card or debit card. You may also setup automatic payments by phone with an agent using a credit card or debit card by calling CarePayment Customer Care at 866-625-8532 during our normal business hours which are Monday-Friday 7am-7pm Central Time.

Are you having trouble accessing your account online?

Yes

Have you registered for Member Portal access?

Yes

Please reset your password here.

Please register for Member Portal access.

Do you have questions about a letter, offer or statement you received from CarePayment?

Yes

Please visit our Patient FAQ landing page.

Do you want to add additional charges to your CarePayment account?

Yes

When you activate your CarePayment Account, amounts owed for future healthcare services performed by your healthcare provider may be added to your CarePayment account as authorized by you. If additional charges are added to your CarePayment Account, your Minimum Payment Due may increase and it may take additional time to pay your balance in full. After additional charges are added to your CarePayment Account, all charges will be consolidated into one easy-to-read monthly statement. Please contact your healthcare provider directly to request for new charges to be added to your CarePayment account.

For any other questions, please contact CarePayment Customer Care toll-free at 866-625-8532.If your question cannot be answered using our 24x7 automated service line, agents are standing by and available to assist Monday-Friday 7am-7pm Central Time. You may also submit a question online using the “Ask a Question” option at member.carepayment.com.