Customer Care: 866.625.8532 Sales Inquiries: 503.419.3544
Real Provider Results
How University of Michigan Health-West boosts financials while providing low-cost community wellness programs
Prior to CarePayment Partnership
- Wanted to differentiate in a highly-competitive market
- In need of a stable funding base during uncertain economic times to fund expansion and reinvestment activities
- Hardworking community members trusted University of Michigan Health-West and wanted to pay their bills, but needed options and time
CarePayment Solution at University of Michigan Health-West
- Traditional charity care
- Discounts for uninsured patients
- Live Healthy lectures and health screenings
- Offer up to 48 months, interest-free payment plan option, with hardship offers available
Results
In 2019, CarePayment has generated:
- $8.7M in net cash
- 31,100 patients reach by the CarePayment patient financial engagement platform
208
bed general acute care osteopathic teaching hospital
20
physician practices across the Grand Rapids, Michigan area
1
cancer center developed in partnership with University of Michigan Department of Radiation Oncology
1
childbirth center
$441M
Net Patient Revenue (FY 2019)
500
medical staff
250,000
patients served
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