Real Provider Results

How University of Michigan Health-West boosts financials while providing low-cost community wellness programs

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Prior to CarePayment Partnership

Wanted to differentiate in a highly-competitive market
In need of a stable funding base during uncertain economic times to fund expansion and reinvestment activities
Hardworking community members trusted University of Michigan Health-West and wanted to pay their bills, but needed options and time

CarePayment Solution at University of Michigan Health-West

Traditional charity care
Discounts for uninsured patients
Live Healthy lectures and health screenings
Offer up to 48 months, interest-free payment plan option, with hardship offers available

Results

In 2019, CarePayment has generated:

$8.7M in net cash
31,100 patients reach by the CarePayment patient financial engagement platform

UofM-West Case Study image

208

bed general acute care osteopathic teaching hospital

20

physician practices across the Grand Rapids, Michigan area

1

cancer center developed in partnership with University of Michigan Department of Radiation Oncology

1

childbirth center

$441M

Net Patient Revenue (FY 2019)

500

medical staff

250,000

patients served