Customer Care: 866.625.8532       Sales Inquiries: 503.419.3544

Real Provider Results

How North Kansas City Hospital supports the community and empowers patients

Prior to CarePayment Partnership

  • Provided healthcare services to its community for over 60 years.
  • Managed all AR solely in house.
  • Had difficulty collecting timely on long-term, higher-dollar accounts.
  • In many instances, payment plans did not extend long enough to truly help patients or the hospital.

 


CarePayment Solution at North Kansas City Hospital

  • Through this partnership, NKCH became the first hospital in Kansas City to offer a 0.00% interest patient financing solution option that helps patients better manage their medical expenses.
  • 6 to 36-month payment plans based on the patient’s medical bill, with hardship offers available.
  • Customized, co-branded messaging NKCH’s website and patient statements, driving success for the program overall.

 


Results

In 2019, CarePayment has generated:

  • $7.6M in net cash
  • 9,100 new enrollments
  • 14,800 members touched by program annually
  • Less than 7% default rate on engaged accounts

 


 

nkh logo-circle

451

bed nonprofit, acute care located in North Kansas City, Missouri with award-winning cardiovascular and orthopedic programs.

49

medical specialties

$506M

Net Patient Revenue (FY 2019)

3,000

employees

280,000

patients served annually

500+

physicians

Specialties

Cardiovascular, cancer, orthopedic, hospice

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