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CarePayment Named #1 Patient Financing Solution in 2025 Black Book Research Rankings - Read Press Release
Press Release
February 18, 2026

NASHVILLE, Tenn. February 18th, 2026 — CarePayment today announced the promotion of Buffy Loveday to Client Success Executive, recognizing her more than 30 years of healthcare experience and decade of leadership with the company.
Loveday began her career in clinical and operational roles within health systems and later advanced into senior leadership positions across leading healthcare organizations. She has deep expertise in revenue cycle operations, patient financial engagement, and provider collaboration, helping health systems implement workflows that strengthen financial performance while enhancing the patient experience.
Since joining CarePayment more than ten years ago, Loveday has built strategic partnerships with leading health systems nationwide. In her new role, she will serve as a trusted advisor to provider and industry partner C-suite leaders, strengthen enterprise relationships, and drive measurable financial and operational outcomes for CarePayment partners.
An active leader within the Healthcare Financial Management Association (HFMA), Loveday has served in chapter leadership roles and holds HFMA certifications in healthcare financial management.
“Buffy’s impact on CarePayment and our partners cannot be overstated,” said Ed Caldwell, President and CEO of CarePayment. “Her experience, industry expertise, and commitment to our partners’ success make her exactly the kind of leader we need as we continue to grow and support providers navigating today’s complex financial landscape.”
About CarePayment
CarePayment is the leading patient financial engagement and financing company, helping healthcare providers thrive in today’s digital, consumer-driven market. Our integrated platform, powered by advanced analytics, delivers interest-free, 0.00% APR financing solutions that improve patient satisfaction and loyalty while driving superior financial performance for providers. With flexible recourse and hybrid programs, CarePayment supports every stage of the revenue cycle – Pre-Care, Post-Care, and Pre-Bad Debt – ensuring patients receive the care they need without delay, and providers reduce bad debt while preserving long-term financial health. CarePayment’s financing is always compliant with applicable state and federal consumer credit laws, requires no application, and is backed by a responsive, U.S.-based customer service team. Program accounts are issued by Republic Bank & Trust Company. Learn more at www.carepayment.com.