You have the option to pay securely online, with automatic payments, by mail, or over the phone.

To make a one-time secure payment online by either credit card or checking account, please login or register for online services.

To set up automatic payments, you will first need to register for online services. There are currently two options for Automatic Payments:


Automatic Checking Account Payments

To set up please login to our member portal, or you can complete the automatic
payment authorization form, attach your statement stub and a check and mail it to:


P.O. Box 2398
Omaha, NE 68103


Recurring Credit Card Payments

To set up, please login to our member portal.

To mail in a payment using a check or money order, please include your statement stub and mail to:


P.O. Box 2398
Omaha, NE 68103

To make a one-time secure payment over the phone, please call 866.625.8532.

Third Party Authorization
Because we must comply with HIPAA privacy laws as well as consumer lending laws and regulations, only authorized third parties can obtain information about your account, manage your account online, and make payments. To authorize someone else to access your account and make a payment on your behalf, login to the Member Portal, then complete and submit a Third Party Authorization Form.


APR (Annual Percentage Rate)
No application
No effect on your credit rating
Low Monthly Payments
Many convenient payment options

No interest. Really?

Yes, really! The 0.00% APR (annual percentage rate) is NOT an introductory or promotional rate.

What payment options are available?

There are many convenient ways to make your monthly payments to CarePayment:

  • Automatic recurring payments from your checking account
  • Online
  • Over the phone
  • By mail with a check or money order

Is CarePayment a credit card?

No. The CarePayment program is a payment plan sponspored by your healthcare provider to help you pay your outstanding balance due after insurance has paid their portion.  Unlike a credit card, with CarePayment you pay only what you owe in manageable monthly payments and without interest fees.

Do I have to participate?

Nope! Participation in the CarePayment program is voluntary, without an application or impact to your credit. If you don’t want to use the CarePayment program to pay your balance due, you are able to cancel it at any time and the balance will be returned to the healthcare provider. Please note that your healthcare provider may require you to pay your balance in full.

What if I don’t understand the charges?

If you didn’t realize you had a balance due for medical services, or if you have questions about the balance contact your healthcare provider or call our Customer Care Team at 866.625.8532.

Questions? Contact CarePayment.

You can contact Customer Care at
866.625.8532 during these times:


Monday to Thursday: 7:00 AM – 8:00 PM (CST)


Friday: 7:00 AM – 7:00 PM (CST)