With CarePayment’s comprehensive solution you can eliminate the complexity, cost and risk of managing internal payment programs while still providing your patients with an easy way to consolidate, manage and pay their medical bills.

 

 

HOW WE DO IT

We have a robust compliance program that includes mandatory staff training, ongoing monitoring and testing, regular internal and third party audits. In addition, we monitor the regulatory environment to ensure our program is consistent with the latest industry requirements.

  • Truth in Lending Act / Regulation Z
  • Equal Credit Opportunity Act / Regulation B
  • Office of Foreign Assets Control (OFAC)
  • Gramm-Leach-Bliley Act / Safeguards Rule
  • Bankruptcy Code
  • Service members Civil Relief Act
  • State Debt Collections and Servicing Laws
  • Health Insurance Portability and Affordability Act (HIPAA)
  • IRS 501(r)

Our experienced team will assist with implementation and provide support throughout our entire relationship with you by:

  • Providing a turn-key solution that integrates with your systems, automating processes and streamlining your workflow
  • Creating a robust patient engagement engine to extend your reach, increase touchpoints and reinforce your brand through direct mail, email, call center and online services
  • Meticulously auditing accounts and transactions to preserve program integrity and provide you with a full audit trail and transparency
  • Providing program management tools, including an online portal with detailed account information and reports, and a performance dashboard