CarePayment has developed the Patient Financial Engagement Best PracticesTM workflow, a ten-step process for managing a patient’s financial journey with your organization.
Catering to Patients as Consumers: Four Must-Haves to Improve Collections
As a major part of the consumer-directed healthcare movement, patients are shouldering a growing share of medical bills. This greater financial responsibility is causing patients to rethink…
Patient Financing and its Impact on Provider Satisfaction
With a grant from the W.K. Kellogg Foundation, this independent study was conducted to document the characteristics and outcome profiles of a sample of CarePayment members...
Using IRS Code 501(r) to Improve Patient Financial Engagement
In finalizing the regulations to comply with Section 501(r) of the federal tax code in late 2014, the Internal Revenue Service and U.S. Treasury Department codified four new requirements that...
The lawful ways to communicate with patients in a mobile world have been further explained in the “new Rule” that the Federal Communications Commission (FCC) issued in July on the...
Deploying patient financing strategically not only improves patient satisfaction, it improves cash flow immediately. Benefit from advance funding for your receivables by providing 0.00% APR
The healthcare market is undergoing a dramatic transformation as a result of healthcare reform and the transition of financial responsibility from institutional payers to...
Consumer Credit Compliance for Healthcare Providers
In today’s economic environment, federal and state regulatory authorities have brought new levels of scrutiny into the enforcement of consumer credit practices in many industries – and…